This is a high-growth, tech-enabled managed service provider delivering AI-native operations-as-a-service to SMBs and mid-market businesses. The company specializes in helping clients streamline their back office and customer-facing operations—covering functions like sales support, admin, finance, hiring, and customer service—using a fully managed, global workforce powered by proprietary AI tools.

What sets the business apart is its ability to deliver scalable, repeatable outcomes through a blend of prebuilt playbooks, deeply trained remote talent, and AI augmentation. Rather than functioning as a traditional outsourcing provider, the company positions itself as an operational infrastructure layer—one that’s leaner, smarter, and faster than in-house teams or legacy vendors.

The business enjoys strong unit economics, with gross margins exceeding 60%, sticky customer relationships, and high retention across both clients and workforce. Its recurring revenue base is supported by annual contracts with 5–6 figure deal sizes, many of which span multiple functional areas or business units.

At the core of the delivery engine is a proprietary AI recruiter and matching system that identifies, vets, and assigns international talent faster and more accurately than traditional models. This system has been used to fill hundreds of roles across sales development, marketing operations, customer support, executive assistance, and more. The tool itself is modular and could be spun out as a standalone SaaS product or integrated into other talent platforms.

In addition to its software capabilities, the company has developed a growing proprietary dataset of hiring outcomes, role success benchmarks, and operational workflows across dozens of industries. This data asset strengthens the AI system and creates a defensible moat as the company scales. A deep library of SOPs, automations, and integrations also enables delivery at speed and scale with minimal additional overhead.

The business is fully remote with global operations, low fixed costs, and no physical infrastructure. It is run by a lean leadership team supported by systems and operational frameworks that are already in place.

Customers value the speed, cost efficiency, and reliability of the service, which consistently outperforms traditional staffing or in-house alternatives. The delivery model is ideal for companies navigating headcount freezes, cost-cutting environments, or lean scaling efforts.

Growth opportunities include expanding sales through affiliate and channel partnerships (especially with VC firms and accelerators), increasing wallet share with current customers, productizing the AI platform, and expanding into new verticals like finance, legal, or medical ops. Additional upside includes geographic expansion into emerging markets and deeper investment in the AI and data stack.

The founder is open to a full sale or strategic partnership to scale the business further. The operational foundation, customer base, and proprietary tech make this a compelling acquisition target for operators, agencies, SaaS rollups, or private equity groups seeking exposure to AI-powered outsourcing.