WebsiteClosers® presents a 5-year-old B2B & DTC Third-Party Logistics firm poised to redefine the 3PL sector with their comprehensive suite of services tailored to meet B2B and DTC needs. This company has built a solid reputation as a boutique fulfillment partner with a strong customer-first culture. Their operation runs from a 20,000 sq. ft. facility in Canada with deep experience in food, electronics, apparel, and general merchandise.

They specialize in dry, ambient products like electronics, home goods, and fashion items. The brand ensures a versatile service offering that caters to a broad range of industries. This logistics company boasts a strategic revenue model, with 60% of their income derived from B2B services, primarily through partnerships with leading eCommerce platforms like Amazon, Walmart, and Costco. Meanwhile, DTC operations contribute the remaining 40%, highlighting the company's adaptability and broad market reach. Their team processes over 200 orders daily, maintaining over 99% order and inventory accuracy without the use of any formal CRM or customer acquisition strategy, proof of strong retention and organic demand.

The brand's top-performing services, including freight/shipping, storage, and handling, are a testament to its operational excellence. The logistics brand serves a diverse clientele predominantly based in the US, with a robust customer acquisition strategy that maintains a low churn rate of just 1-2% annually. The business stands out for their all-inclusive, “always-on” approach to service. Their team becomes an extension of the client's back-end, handling warehousing, pick/pack, freight forwarding, FBA prep, and returns. Unlike larger warehouse operations with rigid protocols, this company supports their clients like a family-run partner, responding quickly, staying flexible, and pushing out orders as if they owned the brand themselves. Clients have continued to rely on them not just for fulfillment but also for problem-solving across the entire shipping and delivery process.

Key Performance Indicators for this business:
• 5-Year-Old Logistics Company
• 60% B2B | 40% DTC
• 20,000 Sq. Ft Facility
• 20 Active Clients
• Low 1-2% Customer Churn Rate
• Plans for US Expansion

With just 10 hours of owner involvement per week and a seasoned warehouse and administrative team in place, the company utilizes cutting-edge tools to embrace technological advancements, ensuring optimal warehouse management. With plans to incorporate EDI capabilities in the future, the business is well-positioned for continued growth and technological evolution.

The company is already positioned for scale. There is no minimum monthly volume requirement, same-day shipping is standard for DTC orders received by 1pm, and onboarding takes just 24 hours. Clients can view live inventory data via the WMS portal, and the team handles lot tracking, FIFO/FEFO, and compliance for sensitive products like food and health items. Seasonal volume spikes are covered with extra shifts and temp hires, ensuring no disruptions to service levels.

No paid ads, outbound sales, or marketing tools have been used to drive business. Nearly all growth has come through word-of-mouth and client referrals, with 7–10 new accounts added yearly. A buyer with even a modest marketing plan could significantly grow both revenue and client count. More importantly, the team has already mapped out additional ways to grow: expanding into the U.S., offering in-house customs brokerage, and building out 4PL solutions to tap into nationwide logistics.

This logistics business represents a promising acquisition for buyers seeking to leverage a well-established and highly adaptable 3PL operation. Contact WebsiteClosers® today to explore this unique opportunity and secure a stake in the future of logistics.

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